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Frequently Asked
Questions
Q. I see that you have a tool to make a hole in the
toner cartridge. Is that the way you remanufacture them when I purchase
remanufactured toner cartridges from you?
A. No, the remanufactured toner cartridges that we offer are remanufactured by disassembling the
toner cartridge, cleaning and replacing the parts that are worn out. The reason for this is because
remanufacturing with the tool and plug is suitable when you don't need to ship the
toner cartridge, and where you are familiar with the starting condition of the
toner cartridge to be remanufactured. However, there are some toner
cartridges that have pre-existing OEM toner hopper plugs, and there are also some that can't be
remanufactured without making a hole to reach the toner hopper.
Q. Why are some of your toner bottles filled to
different weights than those I have found on other websites?
A. Different toners have different densities.
For example, a finer toner will have a lower density than a toner made
up of larger particles. Because of this lower density, the weight of the
amount of toner you will need to fill a toner cartridge will be less
than if the toner was less dense (i.e. coarser). The amount of toner
that we include in a bottle is in accordance with how much of our
formulation of toner you would need to refill the cartridge and get a
full page yield out of it. The density of the toner also affects how
much toner will need to be picked up by the PCR during the printing
cycle; if your toner is finer, you will tend to need less of it
weight-wise to obtain an even coverage over the printed area.
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