Product Damaged/Lost in Transit Report

Please fill in all fields below as applicable.


PRODUCT WAS (please check one): [  ] Lost in transit [  ] Damaged in transit

CFI TICKET#/SERVICE REQUEST# (if available):
SHIPPING ADDRESS:
Name:
Company:
Address:
City, State & Zip:
Phone#:
BILLING ADDRESS:
Name:
Company:
Address:
City, State & Zip:
Phone#:
CONTACT INFORMATION:
Name:
Phone#:
Email address:
 Please list one item per line.
Line # CFI part # Qty Serial #
(if avail.)
Date of
Purchase
CFI Order/
Invoice #

Condition of Product
(choose one)

1          

 [  ] Damaged

 [  ] Undamaged

 Describe Condition:

 

2          
 [  ] Damaged
 [  ] Undamaged

 Describe Condition:

 

3          

 [  ] Damaged

 [  ] Undamaged

 Describe Condition:

 

4          
 [  ] Damaged
 [  ] Undamaged

 Describe Condition:

 

5          

 [  ] Damaged

 [  ] Undamaged

 Describe Condition:

 

 
[ ]  I would like to have the merchandise re-shipped immediately. If subsequent investigation yields a record that the product was delivered undamaged, I agree to pay any and all costs associated with the replacement of the merchandise and the investigation.

[ ]  I would like Computer Friends, Inc. to investigate my claim first and then replaced the lost/damaged merchandise once the investigation has been completed.

I have read, understood and agree to be bound by the Terms and Conditions of Sale and the Return Policy. I understand that all transactions are governed by the Terms and Conditions of Sale (see http://www.cfriends.com/terms.htm) and the Return Policy currently in effect (see http://www.cfriends.com/returns.htm).

Your report must be signed and faxed to (503) 643-5379 or mailed to the address above and we will process it. A response will be emailed to you. It is the responsibility of the customer to ensure receipt of this form by Computer Friends, Inc.

Signed:_________________________________________________   Date:_______________________

Name:_______________________________________   Company:______________________________